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How do I cancel my Pro subscription?
Log into your account, go to Settings, and click Cancel subscription. You keep Pro access until the end of your billing period.
Can I get a refund?
New subscribers get a 14-day money-back guarantee. Email support@chartmake.com with your order details.
My chart is not downloading correctly.
Try a hard refresh (Cmd+Shift+R / Ctrl+Shift+R). If the issue persists, let us know your browser and OS in the form.
Do you offer team or education plans?
Not yet, but it is on the roadmap. Get in touch and we will let you know when it launches.